1. POWER Customer Service
  2. Purchasing and product infomation
  3. Payment Methods

Understanding payment methods at POWER

Quick Overview
We accept several payment methods, including VISA, Mastercard, and financing options. Gift cards are valid only in stores, while discount codes only work online.

Choose from our secure payment options both in store and online. Here's everything you need to know about making payments at Power.

Payment Methods in Stores

The following payment methods are accepted in our stores:

  • Debit cards
  • VISA
  • Mastercard
  • POWER gift cards
  • MyCREDIT
  • Cash (for purchases under €10,000)

We also accept payment commitments in our stores. These must be sent to the store via email.

Online Payment Methods

In our online store, we offer several payment options:

Credit cards, MobilePay, GooglePay, and ApplePay:

  • An initial reservation is made when the order is placed
  • If you cancel your order, the reservation will be released within 2–5 business days
  • Your payment is charged once your order is shipped

Gift Cards and Discount Codes

Gift Cards

  • Available in all our stores
  • Can be used in full or partially for in-store payments
  • Cannot be exchanged for cash
  • Lost cards will not be replaced
  • You can check the balance in a store or on our website
  • Valid only for in-store purchases

Discount Codes

  • Valid only for online purchases
  • Must be entered at checkout in Step 1 under "Do you have a discount code?"
  • The order total must exceed the value of the code to receive the full benefit
  • Automatically applied to the total amount

Frequently Asked Questions

Can I pay with American Express or Klarna?

We do not accept American Express or Klarna as payment methods.

Can I use my gift card online?

No, gift cards can only be used in our stores. Discount codes can be used online.

Can I purchase on invoice?

You can choose the MyCREDIT payment method both in-store and online. With MyCREDIT, you can easily pay with a single invoice or in installments. You can learn more about this payment method here.

Does it look like you've been charged twice?

We cannot and do not retain the amount reserved on your card for more than 10 business days. For card payments (including MobilePay and ApplePay), we only charge your card once the product has shipped from our central warehouse. If the delivery time is longer than expected, your bank may automatically release the reserved amount after 10 business days. In that case, the actual charge will be made when the product is dispatched. You can verify this by checking your transaction history in your online bank from the day you placed the original order. You will likely see that the amount has either disappeared or been credited back to your account. If you see that the actual charge has been taken from your account twice, please forward a screenshot of your online bank transactions to our customer service so we can investigate. The screenshot must display the transaction's archive reference. If you have any questions, do not hesitate to contact our customer service.

Can I use a Stockmann gift card at POWER Helsinki Stockmann stores?

You cannot use a Stockmann gift card as a payment method at POWER Helsinki Stockmann or POWER Itis.

Do purchases made at POWER Helsinki Stockmann and POWER Itis accrue Stockmann points?

Purchases no longer accumulate Stockmann points.

Are payment commitments accepted as payment method in POWER stores?

Yes, payment commitments are accepted as a payment method in POWER stores. Please ask the issuer to send the payment commitment directly via email to the store. You can find the store's email address by clicking on the desired store page from the following link: power.fi/myymalat

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