Understanding payment methods at POWER

Quick Overview

We accept various payment methods including Vipps, VISA, Mastercard, and financing options. Gift cards are only valid in physical stores, while discount codes work exclusively online.

Choose from our secure payment options for both in-store and online purchases. Here's everything you need to know about payments at POWER.

In-Store Payment Options

We encourage contactless payment in our physical stores for your convenience. The following payment methods are accepted in our stores:

• Vipps
• Bank cards
• VISA
• Mastercard
• Universal Gift Cards
• Dittgavekort (Only valid in POWER stores located in a shopping mall, check the availability here: dittgavekort.no/)
• POWER Gift Cards

Online Payment Options

Our online store offers several payment options:

• VISA
• Mastercard
• Vipps
• Financing options are available, including deferred payment and installment plans. For detailed information about our financing solutions, please visit our website at https://www.power.no/mycredit/.

Important:

Physical gift cards cannot be used for online purchases. Only value codes issued by us are valid for online transactions.

Secure Card Payments

We prioritize your security when making card payments:

1. For online purchases with VISA or Mastercard (only Norwegian banks):
   • Enter your card number, expiry date, and CVC code
   • Verify with BankID

Security Information:

• When paying with credit/debit card, the amount is initially reserved
• If you cancel your order, the reservation is removed within 0–3 business days
• The payment is processed when your order is shipped
• All transactions use VISA and Mastercard's secure global encryption system
• Cards issued by foreign banks are not accepted

Gift Cards and Discount Codes

Gift Cards

• Available for purchase in all physical stores
• Can be used for full or partial payment in physical stores
• Cannot be redeemed for cash
• Lost cards are not refunded
• Balance can be checked via customer service chat or in-store
• Only valid for in-store purchases

Discount Codes

• Valid only for online purchases
• Must be entered at step 1 of checkout under "Do you have a discount code?"
• The total order value should exceed the code value for full benefit
• Applied automatically to the total amount

For gift card balance inquiries, please contact POWER customer service via chat or visit one of our physical stores.

Frequently Asked Questions

Can you pay with American Expresso or Klarna?

We do not accept American Express or Klarna as payment methods.

Can I use my gift card online?

No, physical gift cards can only be used in our physical stores. Online purchases require value codes issued by us.

Do you offer invoice solutions for private customers?

Unfortunately, we do not offer invoice solutions to private customers. We recommend using other available payment methods. However, we offer installment plans via Resurs Bank. Read more about MyCredit here.

Does it look like you have been charged twice?

It is highly unlikely. We are neither permitted nor able to hold a reserved amount on your card for more than 10 business days, and we only charge the payment once the item has been dispatched from our central warehouse. If the delivery time is longer than expected, your bank may automatically release the reserved amount if more than 10 business days have passed. In such cases, the amount will be charged again when the item is shipped. You can verify this in your online banking by checking the transaction history from the date you originally placed the order. You should see that the amount has either disappeared or been credited back to your account. If you have any concerns, please do not hesitate to contact our customer service team.

Can I pay with cash in a physical store?

Yes, we accept cash payments in physical stores.