Quick Overview
POWER Premium Support provides comprehensive device setup, security, and
ongoing technical support for tablets (12-60 months).
Get complete peace of mind with our Premium Support Agreement, offering extensive
protection and assistance for your tablet.
Duration Options
- Tablets: 12, 24, 36, 48, or 60 months
Premium Support Coverage
1. Initial Setup and Security
- Complete device setup with latest updates
- F-Secure Total security package (12-month subscription for 5 devices)
- Email and user account configuration
- Data transfer from your previous device
- Installation of purchased accessories
2. Ongoing Support Services
- Unlimited in-store support throughout the agreement period
- Two annual health checks to evaluate performance
- Tryg ID theft insurance, including online shopping protection
- POWER RemoteFix service for remote assistance
3. In-Store Support Services
Our trained technicians can help you with:
- Virus and malware scanning
- Performance optimization (Android tablets)
- Software updates
- App updates
- Device diagnostics
- Data backup services
4. Remote Support (POWER RemoteFix)
Get help anywhere with an internet connection for:
- Product training
- Troubleshooting
- Device setup
- Software installation
- Technical support via video call
Price Overview
Tablet Support Agreement
Important:
- Agreements can only be purchased in physical POWER stores
- Each agreement covers one device
- F-Secure Total subscription includes protection for up to 5 devices
- Remote support requires an internet connection
- ID theft insurance through Tryg includes coverage for online shopping fraud
For more information about support services, please visit our Power Support page.
Can I purchase a Premium Support Agreement online?
No, Premium Support Agreements are exclusively available for purchase in physical POWER stores. They cannot be ordered online or via customer service.
How many devices does the F-Secure Total subscription cover?
The F-Secure Total subscription included with your Premium Support Agreement provides protection for up to 5 devices for 12 months.