Quick Overview
Choose between Standard and Premium support plans for your PC or Mac, with coverage from 12 to 60 months. The plans include technical support, maintenance, and security features.
We offer comprehensive technical support plans designed to keep your computer running smoothly and securely. Whether you need basic assistance or premium care, we have a plan that suits your needs.
Standard Support Plan
Our basic Care package includes essential support services:
- Continuous technical support
- Annual maintenance checks
- Help with initial setup
- Assistance with software issues not covered by warranty
Features of the Premium Support Plan
1. Complete Setup and Installation
- Full system setup with the latest updates
- Installation of purchased software
- Data transfer from old device
- F-Secure Total security package (12-month subscription for 5 devices)
- Email and iCloud synchronization (Mac only)
2. Optimization Services
- Removal of unnecessary software (PC)
- Performance optimization
- Annual maintenance and cleaning service
3. Ongoing Support
- Unlimited technical support in-store
- POWER RemoteFix remote assistance
- Priority access to technical support
- Product training and guidance
- Help with software installation and setup
4. Security Features
- F-Secure Total cybersecurity package
- Tryg ID identity theft insurance
- Protection against online harassment
- Legal assistance for cyber-related issues
Extra Benefits for Mac Users
- 20% discount on Dacota Platinum accessories throughout the agreement period
- Applies to cables, keyboards, mice, starter kits, and USB flash drives
Price Overview
Standard Support Plan:
- 12 months: NOK 1,199
- 24 months: NOK 1,699
- 36 months: NOK 2,199
- 48 months: NOK 3,699
- 60 months: NOK 3,199
Premium Support Plan (PC and Mac):
- 12 months: NOK 1,999
- 24 months: NOK 2,799
- 36 months: NOK 3,599
- 48 months: NOK 4,399
- 60 months: NOK 5,199
Important:
- Plans can only be purchased in physical stores
- Limited to one device per plan
- Remote support requires an internet connection
- Support available via RemoteFix or store visits
For more information about support services, please visit our Power Support page.
Can I purchase these support plans online?
No, the support plan must be purchased in our physical stores to ensure correct device registration and initial setup.
Can I transfer my support plan to another device?
No, each support plan is tied to a single device and cannot be transferred to another computer during the plan period.