Available delivery options
In-store pickup
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In-store pickup (Click & Collect)
- Available in all POWER stores.
- Can be picked up within 30 minutes if the product is available in the store immediately.
- Products available from our central warehouse can be ordered for in-store pickup, with a delivery time of 2-5 business days.
- SMS notification when the order is ready for pickup.
Home delivery services (large products)
It is possible to reserve a delivery time in advance in selected postal codes.
If this is not possible in your area, our delivery partner will contact you to
arrange a suitable delivery time.
Normal delivery time is 2-5 business days if the product is available immediately
from our central warehouse or store.
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Standard home delivery: from 499 kr.
- The product is delivered and carried into your home.
- Installation service and disposal of old appliances can be purchased separately.
- Delivery typically takes place between 8 AM and 5 PM on weekdays.
- Driver calls 30 minutes before delivery.
- You or a representative over 18 years of age must be home and able to confirm receipt.
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Curbside delivery: from 399 kr.
- Basic delivery to curbside, property boundary, or courtyard.
- The product is not delivered inside.
- Disposal of the old appliance can be purchased separately; installation service is not available with this delivery method.
- Ensure the delivery location is accessible for a truck.
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Side-by-side delivery: 1299 kr.
- Delivery including carrying in side-by-side refrigerators.
- This delivery type includes special equipment for heavy lifting.
- Does not include removal of doors or other fixtures if necessary for bringing the product in.
Package service (small products only)
Package deliveries do not have any available extra services. Normal delivery time is 2-5 business days if the product is available immediately from our central warehouse or store.
- Delivery to chosen GLS pickup store/parcel locker in 1-2 business days: from 48 kr.
- Delivery to nearest GLS pickup store/parcel locker in 2-4 business days: 48 kr.
- Delivery with GLS to chosen address between 8 AM-5 PM in 1-2 business days: 74 kr.
- Delivery to chosen Budbee pickup store/parcel locker in 1-2 business days: from 39 kr.
- Evening delivery with Budbee to chosen address between 4 PM-10:30 PM in 1-2 business days: from 75 kr.
Installation services
Available installation services and prices
Installation services can only be purchased in connection with home delivery of the product. Installations include unpacking and disposal of packaging waste, but do not include disposal of old appliances or mounting doors for integrated products; these extra services can be purchased separately. The availability of installation services depends on the delivery area.
Available installation services:
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Washing machine: 449 kr.
- Includes: Connection to existing water and drainage, test run
- Requires: Functioning water connection and approved drainage
- Typical installation time: 30-45 minutes
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Dryer: 449 kr.
- Includes: Connection to existing power, test run
- Condenser dryers only require power connection
- Vented solutions require existing ventilation outlet
- Typical installation time: 20-30 minutes
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Stove, built-in oven, and cooktop: 449 kr.
- Includes: Connection to existing electrical installation
- Requires legal electrical installation with correct fuse group
- We do not cut into fixtures
- Typical installation time: 45-60 minutes
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Refrigerator/freezer: 449 kr.
- Includes: Placement, connection to power, test run
- We recommend waiting 2 hours before use
- Typical installation time: 20-30 minutes
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Dishwasher: 449 kr.
- Includes: Connection to existing water, drainage, and power
- Requires: Functioning water connection and approved drainage
- Typical installation time: 45-60 minutes
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Side-by-side refrigerator: 499 kr.
- Includes: Placement, water connection (if relevant), power connection
- Water connection requires prepared water outlet
- Typical installation time: 45-60 minutes
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Mounting cabinet door/front on integrated product: 1299 kr.
- Includes: Mounting of supplied door on product
- Requires: Prepared door with correct dimensions and brackets
- Typical installation time: 60-90 minutes
Extra services
Available extra services:
- 2-person task: 399 kr.
- Unpacking of product: 149 kr.
- Disposal of old appliance: 299 kr. per unit.
- Disposal of side-by-side refrigerator: 299 kr.
- Door reversal on refrigerator/freezer before delivery: 249 kr. per door
- Door reversal on refrigerator/freezer after delivery: 399 kr. per door
- Installation of built-in appliance: 449 kr.
Environmentally friendly disposal
When we dispose of your old appliances, we ensure environmentally friendly handling. Appliances contain components and refrigerants that require special handling. Our recycling program ensures that up to 90% of the materials are recycled.
When do you need two-person delivery
- Setting up a washing tower (stacked washer and dryer)
- The product (appliance) needs to be placed on a pedestal
- Obstacles such as narrow passages, stairwells, a basement, or a spiral staircase
- Basement level deliveries
- General tasks where the item needs to be lifted over/past a placed object
- Installation of an oven in a tall cabinet
- Physically heavy lifts such as American-style refrigerators and TVs 55" and larger
- For delivery above ground floor, a hand truck must be able to move unhindered
Important checklist before delivery
- Measure your space thoroughly
- Clear the delivery path and area
- Protect surfaces along the delivery route
- Ensure that the installation site meets the requirements
Power does not offer installation of:
- Range hoods
- Gas stoves
- Modifications to the existing installation site
By choosing the right combination of delivery and extra services, you can ensure an efficient and trouble-free experience. For specific delivery options and prices in your area, enter your postal code in the box at checkout. Installation services can affect delivery times, and the delivery company will contact you separately to arrange details about the installation.
Frequently Asked Questions
Our standard delivery requires access with a hand truck to your residence. We do not deliver across grass, gravel, sand, or similar surfaces without proper access. We do not provide protective boards or carry items manually across such surfaces. Two-person delivery includes placement of the item but still requires sufficient access to the delivery location. Please ensure there is adequate access before scheduling your delivery.
Two-person delivery (399 kr.) means that two people will be present during delivery to help carry heavy or unwieldy items. This is ideal for large appliances such as side-by-side refrigerators or for deliveries to addresses with stairs or narrow passages. The delivery personnel will use a hand truck where possible for efficient handling but will carry the item where necessary. However, they will not carry items across soft or uneven surfaces like grass without proper access.
You should choose two-person delivery in the following situations:
- Setting up a washer-dryer stack
- When appliances need to be placed on a pedestal
- For narrow passages, staircases, basements, or spiral staircases
- For basement-level deliveries
- When the item needs to be lifted over/around placed objects
- For mounting an oven in a tall cabinet
- For physically heavy lifting such as American-style refrigerators and TVs 55" and larger
Note: For deliveries above ground floor, a hand truck must be able to access the location unhindered.
Yes, but there must be a firm and level access path where the delivery person can use a hand truck. We do not deliver across uneven terrain, soft grass, or sandy areas. Even with two-person delivery, there must be proper access to the delivery location. We recommend that you carefully assess the access conditions before ordering and contact customer service if you are in doubt. Delivery personnel cannot lift or carry heavy appliances over long distances with uneven surfaces.
Yes, follow this checklist before delivery:
- Measure your space thoroughly to ensure the product fits
- Clear the delivery path and area of obstacles
- Protect delicate surfaces along the delivery route
- Ensure the installation site meets the requirements
- If relevant, ensure old appliances to be disposed of are disconnected
- Ensure the access path is firm and level for the hand truck
Be home on the delivery day and have ID ready. Drivers will call approximately 30 minutes before arrival.
If the driver determines that the delivery path is not suitable for safe transport of the item (e.g., due to soft grass, passages that are too narrow, or other obstacles), the delivery cannot be completed as planned. In these cases, the driver will contact you to discuss options, which may include:
- Delivery to the curbside instead
- Arranging a new delivery date so you can prepare a better access path
- Cancellation of the order with a full refund
We therefore recommend that you always ensure proper access before the delivery day. If in doubt, contact customer service in advance.
The most cost-effective delivery methods are the free in-store pickup services: Click & Collect and In-Store Pick-Up (within 30 minutes). If the product is not available in the store's inventory, depending on availability, it will be ordered from our central warehouse with a delivery time of 2-5 business days.
Yes, if the product is available in our central warehouse, you can choose delivery to your nearest pickup point in the shopping cart. Alternatively, if the item has inventory status "Shipped from store inventory," it can also be shipped from a store that offers this service. If multiple stores have the product in stock, the store that processes the order is chosen randomly. This means that if an item has this inventory status, it must be purchased separately if you are ordering multiple items. It is not possible to include items with different delivery methods in the same order.
- To nearest GLS pickup store/parcel locker in 2-4 business days: 48 kr.
- To chosen GLS pickup store/parcel locker in 1-2 business days: from 48 kr.
- To chosen Budbee pickup store/parcel locker in 1-2 business days: from 39 kr.
Yes, POWER offers installation service in connection with delivery. Our transport partners' installers will perform the installation. The price for installation is 449 kr. per product for washing machine, dryer, stove, refrigerator/freezer, and dishwasher. Installation of side-by-side/American refrigerators costs 499 kr. However, this does not apply to TV installation.
To check which delivery options are available for a specific product in your area, enter your postal code in the shopping cart. You will then see all the delivery methods and services offered to you.
Yes, you can add this service to your order in the shopping cart when selecting the delivery method. Disposal of old appliances costs 299 kr. per unit. Please note that if your order does not include an installation service, the old unit must be disconnected in advance so that the service can be performed upon delivery.
Yes, the driver will contact you by phone approximately 30 minutes before arrival. This allows you to be home and ready when the delivery takes place. Make sure that the phone number you provided when ordering is correct and available on the delivery day.
When receiving items with a value over 1000 kr., you must present valid photo identification (driver's license, passport, or ID card). If another person receives the delivery on your behalf, this person must also be able to present valid ID and be at least 18 years old. For package deliveries, often only a signature or package number is required.