Looking for great deals on quality products? Our Outlet section is the perfect place to find big savings on a wide range of items. Here's everything you need to know about shopping in our Outlet.
What are Outlet Products?
Outlet products consist of:
- Display models
- Returned items
- Products with minor cosmetic flaws (e.g., scratches)
These items are fully functional and have been checked by our technicians to ensure they're ready for use.
How to Shop Outlet Products
1. Choose your area
- Use our filter options to narrow your search
- Select the product area you're interested in
2. Select stores
- Outlet stock varies from store to store
- Check nearby stores for more options
- Use region or store filters to browse different locations
3. Browse categories
- Filter by brand or product type
- Narrow your search among thousands of products
4. Reserve your product
- Use Click & Collect to reserve your chosen item
- Products will be ready for collection within 30 minutes
30-day trial period
- Try your Outlet product for 30 days
- Return or exchange if you're not satisfied
- Some exceptions apply (see below)
Important Information
- Prices and availability may vary between online and in-store
- In-store selection may be larger than what's shown online
- Outlet products are only available for Click & Collect or in-store purchase
- Outlet products cannot be shipped from stores, collection only
Return Policy Exceptions
The 30-day return policy does not apply to:
- Digital downloads
- Software
- Subscriptions
- Kitchen parts and kitchens
- Special orders
- Opened packaging on certain products (Apple products, in-ear headphones, mobile phones, films, games, PC components, VR headsets)
- Hygiene products
- Dental care products
- Skin and body care products
- Consumables (batteries, ink)
Frequently Asked Questions
No, Outlet products are fully functional. They may have minor cosmetic flaws or be display models, but they've been checked by our technicians to ensure they work properly.
Yes, most Outlet products come with our 30-day return policy. If you're not satisfied, you can return or exchange the product within 30 days, with some exceptions for certain product types.
Each Outlet product description contains information about why it's in the Outlet section (e.g., display model, returned item, cosmetic flaw). You'll also see the original price for comparison.
Outlet products are only available for Click & Collect or in-store purchase. You can reserve items online for collection, but they cannot be delivered.