Quick Overview
While we aim to deliver pre-ordered games on their release date, there may
be delays in shipping. This means you might receive your game a few days
after the official release.
We know how exciting it is to get a new game on release day. When you pre-order a game from POWER, we work hard to get it delivered to you as quickly as possible. Here's what you need to know about our delivery process:
Our Delivery Goals
- We aim to get your game to you on the release date.
- Unfortunately, delays may occur in the delivery process that are beyond our control.
- Standard delivery time is 1-2 business days from our central warehouse.
Possible Delivery Scenarios
- Best case scenario: you receive your game on release day.
- Due to the delivery process, you may receive your game a few days after the official release.
- We'll keep you updated about delivery status via email.
How to Secure Your Game
To get your game as quickly as possible, we recommend:
- Pre-ordering well in advance of the release.
- Making sure your delivery address is correct.
- Keeping an eye on your email for delivery updates.
We understand how important it is to get your new game as quickly as possible. We're constantly working to improve our delivery process and will always keep you informed about the status of your order.
Have Questions?
If you'd like to know more about the status of your pre-order, please don't hesitate to contact our customer service team.