POWER Support: Phone Installation & Maintenance services

Setting up and maintaining your phone with POWER Installation Services

Quick overview
POWER Support Services make it easy to purchase and use a new device, and updating an old device is also seamless.

Why choose POWER installation service?

  • Our support centers in stores offer expert help with installation, troubleshooting, and guidance for both new and existing products, ensuring you get the most out of your devices.
  • We take care of a variety of devices, including computers, laptops, smartphones, tablets, and gaming systems, supporting multiple brands and operating systems.

Getting the most from POWER Support Services

Some services can be selected directly for the product you're purchasing in your cart, and in-store you can arrange the necessary services directly at the service point.

  • Easy installation with expert help: Start using your device immediately knowing our knowledgeable experts have prepared it for use, including the latest updates and desired software installations.
  • Strong security measures offered: Protect your data and identity easily with our advanced security solutions.
  • Expert help with problems: We offer quick and efficient support to solve technical issues, allowing you to return to normal use without long interruptions.

Explore the wide range of POWER Support Services here: POWER Support

Below we present specific services for phones that help keep your device in the best possible condition and ready to use from the start. You can find the price list for phone installation services here: Phone Installation Services

Get started right away

Comprehensive phone installation ensures you can start using your new device immediately. Our technicians:

  • Install the latest updates and ensure all settings are in place.
  • Help you create a new user account or configure an existing one for optimal use of iOS and Android devices. If needed, we also configure your email accounts.
  • The service includes transferring data between your old and new device.
  • The service includes installation of accessories such as screen protectors.
  • Price: 499 SEK

Get started right away with security package

This extended service includes everything in the basic installation plus:

  • F-Secure Total security package for five devices, including protection against browser threats, banking fraud, and ransomware
  • VPN service
  • Parental controls for safe internet use

Get started right away with support agreement - Premium

The premium care service includes everything in the Ready-to-use installation service plus unlimited in-store and remote support.

  • Complete phone installation and security package, including F-Secure Total security for five devices
  • The phone undergoes a health check twice a year to ensure performance and possible improvements.

Additional services

If you don't wish to purchase a complete package for your device, you can also buy individual services, such as:

  • Screen protector installation - 99 SEK (screen protector sold separately)
  • Data transfer, such as transferring data from old to new device - 199 SEK

Frequently Asked Questions

Where can I find information about all your services?

You can find detailed information about all our services on the POWER Support page. Our customer service and in-store staff can provide more information if needed.

Can I pre-order this service online when I reserve my phone, so it's ready when I pick it up?

No, unfortunately this is not possible. The service is activated in-store to ensure it's tailored to your specific needs. Some customers prefer a basic ready-to-use installation, while others may want additional apps and customizations, which the store can only arrange with you during pickup.

How long do the installations take?

Depending on the scope of the service, the installation can be done on-site within an hour or take approximately 1-3 business days. This can be arranged in more detail with the store.

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