Quick overview
Choose between Standard and Premium support plans for your PC or Mac, with coverage options from 12 to 60 months. Plans include technical support, maintenance, and security features.
We offer comprehensive technical support packages designed to keep your computer running smoothly and securely. Whether you need basic assistance or premium care, we have a plan that fits your needs.
Standard Support Plan
Our basic Care package includes essential support services:
- Continuous technical support
- Annual maintenance check-ups
- Initial setup assistance
- Help with software issues not covered by warranty
Premium Support Plan Features
1. Complete Setup and Installation
- Full system setup with latest updates
- Installation of purchased software
- Data transfer from old device
- F-Secure Total security package (12-month subscription for 5 devices)
- Mail and iCloud synchronization (Mac only)
2. Optimization Services
- Removal of unnecessary software (PC)
- Performance optimization
- Annual maintenance and cleaning service
3. Ongoing Support
- Unlimited in-store technical support
- POWER RemoteFix remote assistance
- Queue-free access to technical support
- Product training and guidance
- Help with software installation and setup
4. Security Features
- F-Secure Total cybersecurity package
- Tryg ID theft insurance
- Protection against online harassment
- Legal assistance for cyber-related issues
Additional Benefits for Mac Users
- 20% discount on Dacota Platinum accessories throughout the agreement period
- Applies to cables, keyboards, mice, Starter Kits, and USB drives
Pricing Options
Standard Support Plan:
- 12 months: 1,199 kr
- 24 months: 1,699 kr
- 36 months: 2,199 kr
- 48 months: 3,699 kr
- 60 months: 3,199 kr
Premium Support Plan (PC and Mac):
- 12 months: 1,999 kr
- 24 months: 2,799 kr
- 36 months: 3,599 kr
- 48 months: 4,399 kr
- 60 months: 5,199 kr
Important:
- Plans must be purchased in physical stores only
- Limited to one device per agreement
- Remote support requires internet connection
- Support available via chat, phone, or in-store visits
For more information on support services, please visit our Power Support page.
Can I purchase these support plans online?
No, support plans must be purchased in our physical stores only to ensure proper device registration and initial setup.
Can I transfer my support plan to another device?
No, each support plan is tied to a single device and cannot be transferred to another computer during the agreement period.