Why choose POWER installation service?
- Our in-store support points offer professional assistance with installation, troubleshooting, and guidance for both new and existing products.
- We support a wide range of devices, including desktop computers, laptops, smartphones, tablets, and gaming systems.
Make the Most of POWER Support Services
Some of our services can be selected directly in the shopping cart for the product you purchase. In-store, you can arrange the services you need directly at the service desk.
- Effortless setup with an expert's help: Start using your device right away, knowing that skilled experts have configured it for you with the latest updates and any desired software installations.
- Robust security measures available: Protect your data and identity easily with our advanced security solutions.
- Expert help in case of malfunctions: We offer quick and efficient support to resolve technical issues, so you can return to normal use without lengthy interruptions.
You can find our extensive range of POWER Support services here: POWER support
Below, we present specific phone-related services that help keep your device in the best possible condition and ready to use right from the start. You can find the phone setup service price list here: Puhelimen asennuspalvelut
Ready-to-Use Phone
A comprehensive phone setup ensures you can start using your new device immediately. Our service technicians will:
- Download the latest updates for you and ensure that all your settings are in place.
- Help you create a new or activate an existing user account for optimal use on iOS and Android devices. If necessary, we will also set up your email account.
- This service also includes data transfer between your old and new device.
- The service includes the installation of accessories, such as screen protectors.
- Service price: 99€
Ready-to-Use Phone with Security Package
This enhanced service includes everything in the basic setup, plus:
- F-Secure Total security package for five devices, protecting against browser threats, banking malware, and ransomware
- VPN service
- Parental controls for safe internet use
Premium Phone Care Service
The Premium Phone Care Service includes everything in the Ready-to-Use Phone setup, plus unlimited in-store and remote support:
- Complete phone setup and a security package, including F-Secure Total security for five devices
- A twice-yearly phone health check to assess performance and possible improvements.
Premium+ Phone Care Service
Our most comprehensive service package includes:
- All the features of the Premium service
- F-Secure Total security for up to 20 devices
- Microsoft Office 365 for up to 36 months if desired (includes Word, Excel, PowerPoint, OneNote, Outlook)
- 1 TB of OneDrive cloud storage
- Tryg ID identity theft insurance for secure online shopping
- Unlimited free in-store and remote support
- A twice-yearly phone health check to assess performance and possible improvements.
Additional Services
If you don't need a complete setup for your device, you can also purchase individual services, such as:
- Screen protector installation (screen protector sold separately)
- Data transfer services, like transferring data from an old device to a new one
- Phone backup services
- SIM card copying
- Complete data deletion (GDPR-compliant)
- Device health checks
- Camera setup
- Email configuration
Frequently Asked Questions
You can find detailed information about all our services on the POWER Support page. If needed, our customer service and store staff can tell you more about them.
No, unfortunately that is not possible. The service is activated in-store to ensure it's tailored to your specific needs. Some customers prefer a basic setup that's ready to use, while others may want additional apps and customization, which the store can only arrange with you upon pickup.
Depending on the scope of the installation service, it may be done in about an hour on-site, or for more complex needs, it could take approximately 1–3 business days. You can arrange the details with the store.