Excited about your new tablet? We're here to help you get started quickly and securely. This guide will walk you through our simple setup process, ensuring you're ready to enjoy your device in no time.
Our "Ready to Use" Service
We understand you want to start using your new tablet as soon as possible. Our "Ready to Use" service ensures your tablet is fully set up and optimized before you even get home. Here’s what we do:
1. Initial Setup and Updates
- We unbox and perform the first startup of your new tablet
- We install the latest operating system updates (iPadOS or Android) to ensure your system is up to date
- We configure basic system settings for optimal performance
2. User Account and Email Setup
- We create your user account with your preferred settings
- We set up your email account
- We configure your Apple ID or Google account, ensuring you're ready to use all services
3. Data Transfer
- We transfer data from your current device to your new tablet
- We ensure all your important contacts, photos, and apps are available on your new device
4. Security Settings
- We enable the Find My Device feature, which helps you locate your tablet if it's lost or stolen
- We set up cloud backup (iCloud or Google) to keep your data safe and accessible
5. Additional Software Installation
- If you have purchased additional services or apps, we will download and install them for you
- We ensure all apps are properly configured and ready to use
You can also add the Ready-to-use tablet service to your online store order, and the setup will be performed when your order arrives at the store. Please note, however, that the data transfer normally included in the service may not be possible in this case. Please visit your nearest store after receiving the product for data transfer services.
Extended "Ready to Use" with Security Package
For complete peace of mind, we offer an extended setup that includes a comprehensive security package:
F-Secure Total for tablet
- An award-winning security suite for complete online protection
- Includes antivirus, VPN, and ID PROTECTION
- Protects your online activities and personal data
- Covers up to 20 devices, including your tablet, phone, and computer
Preparing for Setup
To ensure a smooth setup process, please have the following ready:
- Your Apple ID or Google account and password (or be ready to create one)
- Your email address and password
- Your current device (if you want to transfer data)
- Charge your new tablet to at least 50% (if the service is performed after purchase)
- A list of specific apps or settings you want configured
Please note: Our setup process typically takes 30-60 minutes, depending on the amount of data to be transferred and the number of updates required. We can give you a more accurate time estimate in-store.
After Setup
Once we've completed the setup:
- We'll give you a brief introduction to your new tablet and its features
- We'll make sure you can access all your accounts and data
- We'll answer any initial questions you may have
Thanks to our setup service, you can be confident that your new tablet is optimized, secured, and personalized to your needs, so you can start using your new device right away.
Frequently Asked Questions
The setup process typically takes 30-60 minutes, depending on the amount of data to be transferred and the number of updates required.
The service includes initial setup, installation of the latest updates, user account and email configuration, data transfer from your current device, and security feature setup.
Yes, we can transfer contacts, photos, and apps from your current device to your new tablet as part of our setup service.
The service is activated in-store so it can be tailored to your needs. You can reserve a device with Click & Collect and let us know at pickup that you would like to add the setup service.
Our support agreements offer ongoing assistance, including in-store support and remote assistance for any issues you may encounter after the initial setup.