Get complete peace of mind with our Care Service, which offers extensive protection and assistance for your devices. You can choose the service level and contract length that best suits your needs.
Contract Period Options
- Mobile phones: 12, 24, or 36 months
- Tablets: 12, 24, 36, 48, or 60 months
Choose the right tier for you
1. Basic Huolenpito
The Basic Huolenpito service ensures your device is ready to use and protected from the start:
- User, email, and account setup
- Removal of unnecessary software to ensure optimal performance
- We transfer data from your old device to the new one
- F-Secure Total security package for five devices
2. Huolenpito Premium
The Premium tier includes all the services of the Basic tier, plus regular maintenance for your device's performance:
- User, email, and account setup
- Removal of unnecessary software to ensure optimal performance
- We transfer data from your old device to the new one
- F-Secure Total security package for 5 devices
- Health check: device software and hardware inspection and cleaning
3. Huolenpito Premium+
Premium+ offers the most comprehensive package for multiple devices and the needs of the whole family:
- User, email, and account setup
- Removal of unnecessary software to ensure optimal performance
- We transfer data from your old device to the new one
- F-Secure Total security package for 20 devices
- Free support in all stores and remote support from home, unlimited
- Health check: device software and hardware inspection and cleaning
- Tryg ID – Identity Theft Insurance – including protection for online purchases
In-Store Support Services
In-store, we can help you with things like:
- Scanning for and removing viruses and malware
- Performance optimization
- Software and operating system updates
- Device diagnostics and data backup
Important information:
- Contracts are available in-store at POWER locations
- Remote support requires a working internet connection
- Read more about Tryg ID Identity Theft Insurance: power.fi/tryg-id-henkilollisyysvarkausvakuutus
Visit your nearest POWER store or contact us via chat or phone for more information about our services.
Frequently Asked Questions
Basic Care includes device setup, data transfer, and F-Secure Total security (for 5 devices). The Premium tier adds an annual device health check to the package. The Premium+ tier offers the most comprehensive protection: extended F-Secure Total security for up to 20 devices, unlimited in-store and remote support, and Tryg ID Identity Theft Insurance.
The F-Secure Total subscription included in the Basic and Premium Care contracts protects up to 5 devices. The Premium+ package covers security for up to 20 devices.
Care contracts are available in-store at POWER locations.