- Our in-store support department offers expert assistance with installation, troubleshooting, and guidance for both new and existing products, ensuring you get the most out of your equipment.
- We handle a wide range of devices, including desktop computers, laptops, smartphones, tablets, and gaming systems, covering multiple brands and operating systems.
Make the most of POWER Support services
Some services can be selected directly for the product online in your shopping cart but when visiting a store you can arrange for all the services you need directly at the support desk.
- Seamless setup by experts: Begin using your device immediately, knowing that skilled experts have set it up for you with the latest updates and the desired software installations.
- Strong security measures available: Protect your data and identity effortlessly with our advanced security solutions.
- Expert assistance in case of issues: We offer fast and efficient support for resolving technical problems, so you can return to normal use without long interruptions.
You can view the computer installation service pricing here: Computer Installation Services, as well as many other support services here: POWER Support.
Below we present special services for computers that help keep your device in the best possible condition and ready for use from the start.
Ready-to-use Computer - Basic Installation
- Choose ready-to-use computer installation when you need a basic setup for your device and want to ensure that all the latest updates and necessary software are installed.
- We will transfer your data from your old device to the new one if needed.
- We also remove all unnecessary software, so your computer runs more efficiently from the moment you start using it.
- Service price 99 €
Ready-to-use Computer with a Security Package - Comprehensive Installation
- This package includes everything from the basic installation package, plus comprehensive security with the F-Secure Total software. It protects your device from threats over the network and from password breaches, ensuring your privacy remains safeguarded.
- Security packages are available for various time periods and number of devices according to your needs.
Care Service Premium and Premium+
- Want peace of mind as a new computer owner? The Care Service Premium offers comprehensive installation along with a support network from technical support to annual check-ups. This includes unlimited free support in all stores and remote support from home.
- Premium+ includes all of this, with the highlight being Microsoft 365. With Microsoft Office 365, you get popular Office Premium software like Word, Excel, and PowerPoint. Gain the best overview of your email and calendar with Outlook. 1 TB cloud storage provides full control over photos and documents on any device you choose, while keeping your files secure.
- Premium+ extends the F-Secure security package included in the care service from 5 devices to up to 20 different devices.
Offered Services
- In addition to comprehensive installation services, we offer computer inspections, dust cleaning from the hardware, or even additional memory installation in the device.
- A wide range of installation and maintenance services are available to meet different needs, and our store staff will happily provide information about the services in detail.
- Stores offer more in-depth product support for computers at the service desk for 29 euros per the starting 30 minutes.
Frequently Asked Questions
You can find detailed information about all our services on the POWER Support page. Additionally, our customer service and store staff will be happy to provide more details about the services.
No, unfortunately that is not possible. The service is activated in-store to ensure it’s tailored to your specific needs. Some customers prefer a basic setup that’s ready to use, while others may want additional apps and customization, which the store can only arrange with you upon pickup.