Stock availability can sometimes vary from what's shown online. We're here to help you understand how we manage inventory and what to expect with your order.
Order Confirmation
After placing your order, you'll receive a confirmation.
- Verify that all order confirmation details are correct.
- Contact customer service if main warehouse orders stay in "handling" status longer than 24 hours.
Click & Collect Orders
For Click & Collect services:
- Expected preparation time: 30 minutes.
- Contact customer service if no pickup notification arrives within 60 minutes.
- Store staff will notify you via SMS about any inventory discrepancies.
Important:
You may receive an automated pickup notification even after being informed about stock issues. Please disregard this automated message.
Stock Availability
When you see "Ikke på nettlager" ("Not in stock"), this means:
- The item cannot be delivered to your home.
- It might be available for in-store pickup at select locations.
- We cannot predict future stock availability.
How We Handle Stock Issues
- We'll send you immediate notification.
- Our customer service team will assist in finding alternative products.
- Visit our stores for personalized assistance with alternatives.
Disclaimer
POWER maintains the right to:
- Correct typographical errors.
- Fix technical errors.
- Update website content without notice.
- Mark items as out of stock.
For any stock-related questions or concerns, please contact our customer service team or visit your nearest store for assistance.
Contact customer service if your order from the main warehouse remains in "handling" status for more than 24 hours.
Your order should be ready within 30 minutes. If you haven't received a pickup notification within 60 minutes, please contact customer service.
Please disregard the automated pickup notification if you have already been informed about stock issues, as this message may not reflect the current status of your order.